Question

So utterly frustrated.

Forum|Forum|6 years ago
August 23, 2019
1 reply
0 views

Hi,

I Paid like $260 to turbotax online and turbotax is asking me to mail in more documents even though I gave all my income and stock sales. I am supposed to mail in form 8949 because apparently I entered a summary but I did not enter anything turbotax did. I could have gone to a CPA gotten my tax returns done for less money and in less time. I am giving turbotax all my access and I end up doing more work, why should I pay $260 for spending more of my time. I need a refund of my money for doing extra work.

Thanks

Divya

TurboTax Live Premier Online

DoninGA

Employee

Your message indicates that you are using the TurboTax Live Premier edition. With all the Live editions you have access to a Tax Expert/CPA to assist you with your tax returns.

See this TurboTax support FAQ for contacting a Tax Expert for assistance - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282