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April 19, 2022
Question

Somehow I got stuck with premier live and didn't want it nor even knew that I select it. how do drop it back to just premier

  • April 19, 2022
  • 1 reply
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1 reply

LenaH
April 19, 2022

You can remove TurboTax Live as long as you haven't used the Tax Expert feature. Here's what to do:

  • With your tax return open, select File (if you don’t see this, select the menu or 3-line icon).
  • Proceed through the screens until you reach the Just a few steps left... screen, then select Start or Revisit next to Step 1: Review Your Order
  • On the Your order summary screen, select Remove TurboTax Live.

If you don't see Remove or already used the Tax Expert feature:

You can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.

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