Solved
They are my grandkids and they lived with me all year round. How do I fix it. Someone else claimed them.
There is no way to fix this to enable you to e-file. This is an IRS rule.
Include your dependents in your filing. then you'll have to mail it based on Turbotax filing instructions. be sure to attach all w-2s and any other withholding forms. mail using a service where you'll get proof of delivery.
what will happen is that both parties will get an IRS notice to amend. if the other party doesn't then there is a second notice that asks for proof. what constitutes proof will be in that notice.
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