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January 9, 2021
Question

Someone just called me and I tried calling back with no luck was this for my stimulus check update?

  • January 9, 2021
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1 reply

January 10, 2021

Earlier today (Saturday, January 9th), TurboTax started sending out pre-recorded phone messages to those customers who were sent an email from TurboTax about the second stimulus payment but who have not yet opened or read the email.

 

You do not need to call TurboTax - just go read any emails that you recently received from TurboTax.

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January 10, 2021

What if i did not receive an email prior to the call?

DanielV01
Employee
January 10, 2021

Not receiving an email does not mean that you will not receive the stimulus.  They did start processing on Friday, but it may take your bank a few business days to process and post the payment to your account.  The vast majority will see the direct deposit in their account in a few days at most.

 

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