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April 28, 2025
Question

started with premium edition but qualify for free, and it says there is a fee?

  • April 28, 2025
  • 1 reply
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    1 reply

    VolvoGirl
    Employee
    April 28, 2025

    Premium is a paid version.  To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

    If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

    In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
    https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

    Or try the IRS Free File program
    https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free