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February 19, 2025
Question

State Purchase CT: Hmm it looks like we've hit a slight snag

  • February 19, 2025
  • 1 reply
  • 0 views

I have tried for two days and talked to support and has not resolved. Have deleted cookies.  Desktop version Home and Business. Suggestions appreciated.

1 reply

LindaS5247
February 19, 2025

Did you try a different browser?  That may make a difference.

 

Also try rebooting your computer.

 

Also, make sure that all updates have been run for your TurboTax program.

 

Click here for information on manually updating TurboTax.

 

If you have additional information or questions regarding this, please return to Community and we would be glad to help.

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Kim210Author
February 19, 2025

Still unable to purchase the state. Thanks for tips though, I tried them all.  I have completed Federal and resident state fine, it is not allowing me to purchase for non-resident state.  

April 9, 2025

Was the State Purchase error "Hmm... it looks like we've hit a slight snag" ever resolved?