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T
TheLegend13
February 22, 2022
Question

State Refund

  • February 22, 2022
  • 1 reply
  • 0 views

My State Refund is showing up on the top left corner around $450, but when on the File page, it only included the Federal Refund amount for the Expected tax refund. What happened?

1 reply

M
MichelleLO
February 24, 2022

Is your state refund showing as zero or is it completely missing from the page? 

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T
TheLegend13Author
February 24, 2022

The state refund completely missing from the file page — total refund page

AkinaLO
AkinaLO
February 25, 2022

Try clearing your cache and deleting your cookies. Then try logging back into the software.

These following articles will show you how to do it.   

This link will show you how to delete your cookies.   

  

This link will help you clear your cache.      

How to clear your cache - Community     

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