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April 7, 2025
Question

State return won't open

  • April 7, 2025
  • 1 reply
  • 0 views

I can't get my state return to open.  It keeps asking me to save my federal return before continuing.  I save, download the state return I want, and then it says my software is up to date - state is downloaded.  I click on Start State Now and the whole thing starts over again.  And again, and again, and again.  Help!

    1 reply

    CatinaT1
    April 8, 2025
    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    swiczekAuthor
    April 14, 2025

    No this is still not working for me.  Is there a live person that can help me?

    RachelW33
    April 15, 2025

    If the steps listed in the above Help Article provided by CatinaT1 did not clear up the issue, please see How do I contact TurboTax?


     

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"