Skip to main content
February 2, 2021
Question

State (SC) will not update 2020

  • February 2, 2021
  • 1 reply
  • 0 views

When trying to update the 2020 Turbo Tax software, it fails and gives the following message:

State Prep

Failed to install update.  The type initializer for 'Intuit.Spc.Esd.Core.Specific.Native.

MsiNativeMethods' threw and exception.

 

Please call William, [phone number removed]

1 reply

February 2, 2021

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 

Please see the following TurboTax FAQs to assist with this:

If you continue to have issues please see the link below to contact one of our TurboTax representatives: 

What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"