State tax software failure to import data and visit crucial categories
The step-by-step has come to a dead end and doesn't even allow me to back up or start over. It simply demands that I accept an unpaid tax amount and a penalty when it has never taken me to the estimated-taxes-paid section or entered the 1099 numbers from my Federal return. I've been a TurboTax user for over 15 years, and I've never before had such trouble even getting questions acknowledged, let alone getting helpful answers.