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February 14, 2024
Question

Stuck again and cant file

  • February 14, 2024
  • 1 reply
  • 0 views

Stuck at the screen for choosing how my refund will be deposited.  Ive reviewed everything, chosen how i want my refund, and then it just goes back to that same screen to select how i want my refund.

 

Ive logged out, cleared cache, changed browsers, used the app, tried on my phone. Everything i can think of, but i cant advance past that screen.

1 reply

CatinaT1
February 14, 2024

Try disabling your main internet browsers pop up blocker before getting to the payment page.

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