Question

Stuck on upgrade to deluxe

Forum|Forum|1 year ago
January 23, 2025
1 reply
0 views

My return got rejected I fixed the problem but now It’s telling me to upgrade to deluxe I click continue and the pages loads and takes me right back to the page that says upgrade to deluxe it won’t let me refile

X

xmasbaby0

Employee

What was the problem and what did you do to fix it?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

G

GabbychestnutAuthor

Should have been more clear I fixed my rejection problem I had to add my 1095-a healthcare

my screen is still stuck on upgrade to deluxe it won’t let me refile my taxes the screen just loads then takes me back to upgrade to deluxe I’m literally stuck on one screen

X

xmasbaby0

Employee

You had to upgrade to Deluxe because you cannot use the Free Edition if you have a 1095A. Free Edition does not support that document.

So you either agree to the upgrade and the fee or

Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

Or—if you live in certain states you may be eligible to use the new IRS Direct File

In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.

https://directfile.irs.gov/

https://home.treasury.gov/news/press-releases/jy2629

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**