Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
J
josiel5-3
February 7, 2020
Question

SYSTEM IS ASKING ME TO FIX THE SSA ZIP CODE, I FIXED, BUT THE SYSTEM KEEP ASKING ME THE THIG OVER AND OVER AGAIN

  • February 7, 2020
  • 1 reply
  • 0 views
WHAT TO I HAVE TO DO??

1 reply

K
klehnhardt
February 7, 2020

Some times your computer will retain residual information on a question. Before you try to make the correction again, you should clear the cache & cookies on your computer.

 

To access the clearing process, you should hold down the keys CONTROL, SHIFT, and DELETE at the same time.

 

TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification