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February 22, 2020
Question

Taking a picture of my W-2 seems to be taking way too long to process. ~7 mins

  • February 22, 2020
  • 1 reply
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1 reply

GiseleD
February 22, 2020

There might be an issue with your connection. If it doesn't resolve soon, you can always enter it manually. Here's how: 

 

Here's how to enter a W-2 in TurboTax online:

  1. From Tax Home, open or continue your return.
  2. In the upper right menu, select search and search for W-2.
  3. Select the Jump to link at the top of the search results.
  4. At the Let's start with some info from this W?2 screen, don’t enter your employer's EIN, just select Continue.
    • Or, Add Another W-2 if you see the Here’s your W-2 info screen.
  5. On the Let’s type in the rest of your W-2 info screen, you can manually enter your W-2 information.
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