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April 9, 2025
Question

Tax Expert Assistance Failure

  • April 9, 2025
  • 1 reply
  • 0 views

I paid the $60 for this service and all I get is a fake call from a machine that hangs up on me rather than providing me with any advice or assistance! I want some real assistance from a live expert!

1 reply

April 11, 2025

Have you been able to message your TurboTax live expert through your TurboTax account?  You should be able to send and receive messages there and schedule a phone call with your expert.

 

@Tim Przybyla 

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