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April 15, 2020
Question

Tax prepaid

  • April 15, 2020
  • 1 reply
  • 0 views

Hello I’m not able to access my account via phone via internet.

    1 reply

    VictoriaD75
    May 5, 2020

    To recover your user ID or password:

    1. Go to the account recovery page.
    2. Enter one of the following:
      • Phone number (recommended)
      • Email address
      • User ID
    3. Follow the instructions. We'll customize them based on the info you provide and whether we recognize the device.

    Forgot your TurboTax Online User ID or Password?

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