Tax refund/payment changed after clicking review

Forum|Forum|1 year ago
February 20, 2025
1 reply
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I completed entering all of my information for my taxes and TurboTax showed a small refund for both Federal and state. I then clicked to begin the review and immediately the refund changed into owing over $1,000 for federal and around $300 for state.

I am very concerned about this because TurboTax did not warn me that I needed to change anything or that it had changed anything. The numbers just changed. I think this could be a TurboTax bug. I looked for a way to open a support ticket with Intuit but was unable to locate how to do that.

Help is greatly appreciated!

Tim

Best answer by BrittanyS

Have you reviewed all of your entries to see if any changes were made? You can review your tax summary in TurboTax by following these steps:

From the left rail menu in TurboTax Online, select Tax Tools (You may have to scroll down on the left rail menu.)

Select Tax Tools
On the drop-down select Tools
On the pop-up menu titled “Tools Center”, select View Tax Summary
On the left sidebar, select Preview my 1040

tim10Author

Apologies for bumping this question but this has me completely stopped on getting my taxes finalized.

Thanks in advance for any and all help!

Tim

BrittanySAnswer

Have you reviewed all of your entries to see if any changes were made? You can review your tax summary in TurboTax by following these steps:

From the left rail menu in TurboTax Online, select Tax Tools (You may have to scroll down on the left rail menu.)

Select Tax Tools
On the drop-down select Tools
On the pop-up menu titled “Tools Center”, select View Tax Summary
On the left sidebar, select Preview my 1040

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tim10Author

I finally had the time to go over the values on form 1040 compared with my individual tax reporting documents. It appears that everything is correct on form 1040. I am disappointed and frustrated that the numbers changed, but I believe that the current numbers are correct.