taxes

No one can see your tax return or possibly know whether you paid your tax due.   No one else has access to your account.  And TurboTax never knows how, when or even if you paid the tax you owed.  Your only proof that you paid your tax due is your own bank or credit card statement.

What is shown on your tax return?   If you owed federal tax it is on line 37 of your Form 1040.   There are 37 states with a state income tax so we cannot tell you what line to look at on your state return--but you can look it over to see if you owed.

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-review-the-method-i-chose-to-pay-my-federal-income-tax-with-after-filing-with-turbotax/00/27416

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932

Your state tax due cannot be paid from your federal refund. 

It is not possible to pay your state tax due from your federal refund, nor is it possible to pay a federal tax due from a state refund.  The federal and state treasuries are completely separate from each other.  You may have seen a TurboTax summary of your federal and state amounts that confused you into thinking one was “paying” the other.  It is not. The ONLY thing you can pay for from a federal refund is your TurboTax fees if you chose that option.  

 If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website. 

https://www.irs.gov/payments/direct-pay 

https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212

https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-money-order/00/26403 

You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.

https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-paying-any-state-taxes-i-owe

https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue

To apply for a payment plan with the IRS

Apply Online for a Payment Plan