taxes keeps getting rejected 2021

There was an update with available information on Error Code F8962-070  today.  The IRS is rejecting returns with this code because they believe you or someone on your return had insurance through the marketplace. Since you did have insurance through the marketplace in 2019, you  may still just be on their list. 

You can try to enter $1 for the 1095.  This will not affect anything on your return, but having the form there may get the IRS to accept your return.  To do this take the following steps:

1. Click Deductions and Credits
2. Scroll down to Medical and Click Show More
3. Click Start or Revisit next to the ACA
4. As you walk through the questions, you will be asked if you received a 1095-A.  If you did NOT, click YES.
5. Enter 0's for the Marketplace identifier and Policy number.
6. Enter $1 for January monthly premium amount and SLCSP
7. Walk through to the end and submit your return