Taxes not filed

We cannot see your account.  Paying your TurboTax fees did not file your return.   if you did not go all the way through the FILE section and click the big orange button that says "Transmit my return" you did not file the return--unless you printed it and mailed it in instead.   Or if it says "rejected" it was not filed.

Your only proof that you paid your tax due is your own bank or credit card record.  If your 2019 return was not filed then you need to print it, sign it in ink and mail it in now with your payment.  You will be billed later for late penalties and interest.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.