Question

Taxes were re jected

Forum|Forum|5 years ago
February 13, 2021
1 reply
0 views

DoninGA

Employee

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

C

cdmbill

This is the message in the e-mail

IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

I filed my 2019 Taxes late, March 13, 2021, by mail because the e-file window was closed according to my Turbo Tax 2019 software.

My AGI number is correct, but I suspect neither the IRS or California knows that.

I have registered myself and my wife with the IRS Online service.

How do I fix this?

DoninGA

Employee

@cdmbill There is a very good possibility that the IRS has not fully processed the 2019 federal tax return so the 2019 AGI for your tax return is not in the IRS database.

Enter a 0 (zero) for the 2019 AGI and e-file the tax return again.

Taxes were re jected

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