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Update your software.  Click on Online at the top of the desktop program screen.  Click on Check for Updates.

If the program tells you that you are up to date, then see this TurboTax support FAQ for verifying that you are at the latest release - https://ttlc.intuit.com/community/updating/help/verify-turbotax-for-windows-basic-deluxe-premier-or-home-business-is-on-the-latest-release/01/25638

If you are at the latest release, save your tax return and close the TurboTax program.  Re-Start your computer.

After the Re-Start open the TurboTax program.  See if the problem persists. 

If the problem persists the contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax