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H
Hope-Smith
April 16, 2025
Question

The amount for box 1 I'm entering from my W2 is correct but I can't get past it. It is showing as red

  • April 16, 2025
  • 1 reply
  • 0 views
No text available

1 reply

SharonD007
SharonD007
April 16, 2025

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

If that doesn't work, delete your W-2 and enter it again.

 

To delete the Form W-2:

 

  1.  Open TurboTax
  2.  Enter W-2 in the search bar
  3.  Select Jump to w-2 link in the search results
  4.  Select the trash can icon to delete the W-2.

Refer to the TurboTax article How do I change my W-2 info in TurboTax? to delete your W-2.

 

If you still need assistance, reply back to us.

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