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July 15, 2020
Question

The amount that is on last years return is wrong. What do I do?

  • July 15, 2020
  • 1 reply
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    1 reply

    GiseleD
    July 15, 2020

    Which amount? Please provide details so we can better assist. 

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    July 17, 2020

    The amount on the AGI line on the copy of my 1040 form that I pulled up off your site is wrong.  All personal information is correct but it show that I had taxable income other than my pensions.  I had only the pensions and Social Security as income.  IRS has rejected my 2020 return because the amount on my AGI line on my 2019 does not match their records.   Please advise.

    DoninGA
    Employee
    July 17, 2020

    @hurleydavis wrote:

    The amount on the AGI line on the copy of my 1040 form that I pulled up off your site is wrong.  All personal information is correct but it show that I had taxable income other than my pensions.  I had only the pensions and Social Security as income.  IRS has rejected my 2020 return because the amount on my AGI line on my 2019 does not match their records.   Please advise.


    The 2018 federal tax return that is in the PDF download is the same 2018 tax return that was filed with the IRS, assuming that you filed the 2018 tax return using TurboTax.

    If the IRS is rejecting the 2019 tax return due to the 2018 AGI then try entering a 0 (zero) for the 2018 AGI and e-file again.

    If this is also rejected then you will have to print and mail the tax return.

    See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...