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F
f674566313e8
January 31, 2024
Solved

The app will not let me go back and add a missing form, I stead it puts me in a "everything's good please submit" loop. Every option it gives me to go back doesn't exist

  • January 31, 2024
  • 1 reply
  • 0 views
Your software is malfunctioning, I cannot fix a tax reject problem if the person who has written the guided directions has not used the app. There's isn't a "my info page" I cannot return to that section because TurboTax is more focused on getting me to resubmit the form without letting me make the correction.
Best answer by f674566313e8

To enter, edit or delete your Form 1095-A -

  • Click on Federal Taxes (Personal using Home and Business)
  • Click on Deductions and Credits
  • Click on I'll choose what I work on (if shown)
  • Scroll down to Medical
  • On Affordable Care Act (Form 1095-A), click the start or update button

Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a


Are these directions for browser or app? Those directions DO NOT work on app. Please have someone in ux or it work on this.

1 reply

DoninGA
DoninGA
Employee
January 31, 2024

What form do you need to enter?

F
f674566313e8Author
January 31, 2024

1095-a

DoninGA
DoninGA
Employee
January 31, 2024

To enter, edit or delete your Form 1095-A -

  • Click on Federal Taxes (Personal using Home and Business)
  • Click on Deductions and Credits
  • Click on I'll choose what I work on (if shown)
  • Scroll down to Medical
  • On Affordable Care Act (Form 1095-A), click the start or update button

Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a

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