Question

The Cd I purchased will not run.

Forum|Forum|7 years ago
June 1, 2019
1 reply
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TurboTax Free Edition Online

Employee

As a courtesy to the CD purchase, you should also have a download in your account so you can get started right away. Follow the article below:

https://ttlc.intuit.com/replies/3302070

Employee

Or where did you buy it? Unless you are on the Turbo Tax Advantage plan you do not get a download. What happens when you try to install it? Do other CD work in your computer? Do you get any error messages or codes?

Start with this one <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900764-how-do-i-install-the-turbotax-software-for-windows">https://ttlc.intuit.com/questions/1900764-how-do-i-install-the-turbotax-software-for-windows</a>

Then see, <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows">https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows</a>