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January 25, 2020
Question

The clear and start over option isn’t showing in the tool tab

  • January 25, 2020
  • 1 reply
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1 reply

DoninGA
Employee
January 25, 2020

All the links on the left side of the program screen are available if your screen is maximized.  Otherwise click on the 3 horizontal bars in the top left corner of the program screen.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.