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April 17, 2025
Question

The email I used to sign up for tt was entered incorrectly and now it won’t let me fileWhen I try to file it sends code to the wrong email. Has this happened before?

  • April 17, 2025
  • 1 reply
  • 0 views
I’ve tried correcting email but it defaults back to the incorrect email

1 reply

SharonD007
April 17, 2025

Yes, you can update your email address before you e-file. Review the TurboTax article How do I change my TurboTax account email? for specific instructions.

 

If that doesn't work, refer to the TurboTax article What's the TurboTax phone number? to call.

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