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H
hinermanlaw
March 25, 2020
Question

The entire program is locked. It does not respond to anything. I can't even close the program?

  • March 25, 2020
  • 1 reply
  • 0 views
No text available

1 reply

J
JamesG1
March 25, 2020

It sounds like you will be re-booting your computer.  Are you able to start again in another browser?

 

You may also want to clear cache and cookies before you restart TurboTax.

 

You may also contact customer care here.

 

Please be sure to enter the correct product, edition, and a detailed description of your issue.  Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

 

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