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June 3, 2019
Question

The IRS applied my return to past owed taxes. My payment to Turbo was supposed to be deducted but now they are trying to charge my card; need to pay online if possible?

  • June 3, 2019
  • 1 reply
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1 reply

Critter
Employee
June 3, 2019

The email gave you three ways to pay for TT related fees by...
1.) To pay it online, it gave you a link directly to website where the customer has to enter TT order number and zip code
2.) To call 1-888-808-1723 to pay
3.) It tells them that their account will be auto-debited Day 44 of collections (65 days from filing): The customer has until close of business on Tuesday of that week to pay their fees electronically. After that time the Auto Debit will occur.