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W
wnaccari
December 8, 2019
Question

The product key I received with my download does not work. I get either error 607 or 603 when trying to activate my download.

  • December 8, 2019
  • 2 replies
  • 0 views
No text available

2 replies

DJS
DJS
Employee
December 9, 2019

Contact TurboTax support for this error.

 

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Answers are correct to the best of my ability but do not constitute legal or tax advice.**If this post is helpful please click on "thumbs up"**
M
mlm007
January 19, 2021

I am trying to amend my 2019 return and my activation key that I used last year to activate turbo tax is not working. this is my 2019 key that I used last year. , now not working to open program.

mark 

[phone number removed].

M
MichelleLO
January 19, 2021

@mlm007 Please see the TurboTax FAQ My code doesn't work for information and assistance. 

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