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March 21, 2025
Question

The QR code opens to a webpage that says "We're sorry, we can't find the page you requested."

  • March 21, 2025
  • 1 reply
  • 0 views
How do I access the correct webpage?

1 reply

DoninGA
Employee
March 21, 2025

Sorry, have no idea what web page you are trying to find.  Could you elaborate?

April 10, 2025

Same problem here. In entering the W2, turbotax online says scan the QR code. So I hold up my phone to my desktop display. Phone interprets a web page address. Click on the address. Web page says "We're sorry...." This is not the only post about this bug. If the feature doesn't work, fix it. If you don't want to fix it, take the feature off the web page and stop wasting everyone's time.