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January 29, 2021
Question

The w2 I have entered in continues to say needs review, I have reviewed it 4 times now and it is exactly the same as whats on my w2

  • January 29, 2021
  • 4 replies
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4 replies

January 29, 2021

In TurboTax Online, some customers are experiencing an issue in the "Review" section of the program. The program states that the customer "Needs Review" their W-2 entry even though they have completed their W-2 Entry.

 

We are currently working on this. 

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February 2, 2021

I have same issue. Not resolved yet

February 4, 2021

Got my issue resolved! I use import W2 from employer. Box 14 got filled in but Category was not selected during the import because W2 doesn't have any in there for RSUs. After editing Box 14 category and selecting "Other (not classified)" issue is solved and the "needs review" goes away. Weird that I never needed to do it in previous years despite W2 was the same. Also, software should be able to point to the missing field not being filled in rather than just give a "needs review" message. Not very intuitive  

January 30, 2022

No fix entered in this forum works.  TT continues to insist I need to review W-2 that I imported and I have reviewed it 10 times.  I would like TT to acknowledge that it's correct and reviewed.  Please fix. Email link for fix notification does not work either.  Logs me right back in where the please review W2 notice is. Not a good start to 2022. 

DoninGA
Employee
January 30, 2022

@jlarse08 wrote:

No fix entered in this forum works.  TT continues to insist I need to review W-2 that I imported and I have reviewed it 10 times.  I would like TT to acknowledge that it's correct and reviewed.  Please fix. Email link for fix notification does not work either.  Logs me right back in where the please review W2 notice is. Not a good start to 2022. 


Delete the imported W-2 and re-enter manually.  This should correct the problem.

February 3, 2022

I tried this and still nothing. My other W-2s were approved just fine.

February 8, 2022

This problem is not resolved. I'm having the same issue and when I try to sign up for the email notification that's been linked in this thread I get this error, 

"This XML file does not appear to have any style information associated with it."
 
February 8, 2022

The link provided within this thread for email notifications is from last tax season and is outdated. Have you tried to delete the W-2 and re-enter it manually as suggested by AmyC? 

@Lorne2

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February 9, 2022

I have tried everything mentioned above and nothing will fix this chat cant help no one seems to know whats going on. would like to get my taxes done sooner than later!!

February 23, 2022

I had the same error code repeatedly. Fixed it in box 14 by selecting a category (other not classified). Good luck!