Question

There has been an error accessing your online session. You can 'Try Again', but if you continue to get this message, please select 'Exit', and log back in later.

Forum|Forum|7 years ago
June 1, 2019
1 reply
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TurboTax Free Edition Online

Employee

It is a known issue, see the following from TurboTax

Why am I getting the login error message, "There has been an error accessing your online session. You can "try again", but if you continue to get this message, please " exit" and log back in later"?

M

Markus11

the link does not work.

my situation is as follows:

when i am finishing with completing the 2018 tax details i a clicking on "file" and afterwards being ask to pay for the turbotax products. since i am having a foreign address i can only pay with credit card. after typing in all the credit cards details the error message appears. this is now the 4 day in a row..