Question

They rejected my form 8962 for wrong numbers but turbotax entered those numbers

Forum|Forum|5 years ago
February 25, 2021
17 replies
0 views

they say that line one should match the number from the table and it does???

TurboTax Self Employed Online

Are you still experiencing issues? If so, please provide the rejection code and message you are receiving.

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F

Fairy777

I am having this issue with error code F8962-006-01....but than it also says when I log in that it is a processing error on the IRS end and I can't refile until Feb 3rd or after since the processing error won't be fixed until Feb 3rd. So which is it? Y'all fill out Form 8962 so if it's wrong y'all need to fix it not me or is it the IRS and their crap? Cause I'm over the bs.from.this year already!

C

cmkjaay

Same, irs be on bs every single year! It wasn’t an issue taking my money out of my check so it shouldn’t be one when giving my money back

O

oceanisland

Employee

Same here. I'm so upset. After looking at the IRS response, it appears that the Turbo Tax calculation is correct. I'm not sure why they are rejecting the returns.

S

Shordae

This is because turbo tax program isn’t recognizing people who had unemployment need code 133 on line 5 instead of doing the division. If you have received unemployment you need 133 on line 5. I think their program is confused and we can’t manually change that form since it’s automatically done by turbo tax!

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Fairy777

Exactly! I had someone at customer service when I called you know a Tax Expert...yea right.....tell me I could change that myself. I told her no I can't and she argued with me on that! She didn't like my choice of words I gave her either. So I hung up and filed with a different company.

C

Carcass

Right I'm over this **bleep** already. Always has to be something.

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chrism8

yea im having the same code error some bs F8962-006-01

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chrisnan109

same with me seems to really be on turbo taxs end as they filed incorrectly. i wouldnt blam the irs as they recive information from turbo tax as it is sent to them.

B

BMHA

Same situation, rejection 8962

I am sure many are in the same situation…. Can’t be fixed till Feb 3rd! Does not make since

O

Oguz

Same F8962-006-01

If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'.

What needs to be done:

This return cannot be electronically filed at this time due to a processing error that will be corrected on February 3, 2022. On or after February 3, 2022 open the rejected return, review it for errors, and resubmit the return for electronic filing.

at least it is not a major thing. It is not my fault, it turbotax or IRS I dont.

M

Mhallstars15

Why does all the other tax services not have this problem? I called 3 or 4 and they have no issues??

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oceanisland

Employee

Ugh. Does anyone know if we can file again with another company? I read other posts that have refilled with TurboTax and were rejected again.

B

BMHA

I don’t know if you can file with other company, thus will be my last time using turbo tax. I was with HR block and never had issue and now I switched to turbo tax to be welcomed by an error

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whatsgood_24

I'm wondering the same thing!!! I'm in the same boat. This is ridiculous and no one knows what this code is!

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Sherribay

F8962-006-01 I received the same rejection code. I triple checked all my numbers before filing too. So quick to take payment but always something when it comes to refunds. Talk about irritated 😠 I needed my refund and now I have to wait and try to refile after 2/3/2022