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This account belongs to Christine Barrett. why am I getting greetings as William, my husband

Forum|Forum|5 years ago
January 22, 2021
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TurboTax Deluxe Online

Best answer by xmasbaby0

We cannot see your screen. Whichever name is listed first on the Form 1040 is the name the software will "greet". The software cannot tell who is sitting at the keyboard. Did you start a joint return and list your spouse first last year? Or are you in the wrong account? Did you file separate returns? If you used the same account and user ID the last return prepared overwrote the first one.

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xmasbaby0Answer

Employee

We cannot see your screen. Whichever name is listed first on the Form 1040 is the name the software will "greet". The software cannot tell who is sitting at the keyboard. Did you start a joint return and list your spouse first last year? Or are you in the wrong account? Did you file separate returns? If you used the same account and user ID the last return prepared overwrote the first one.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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barrettck1Author

thanks...makes sense

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xmasbaby0

Employee

@barrettck1 Glad it made sense to you. My spouse is listed first on our joint return too, so it always greets and addresses him. He would not know how to do this if we gave him a million dollars.....

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**