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June 4, 2020
Question

This is the first time I have to pay my taxes. I'm not trying to pay no deluxe fee and whatever the other fee is. How can I cancel it?

  • June 4, 2020
  • 1 reply
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May I get some assistance with this

1 reply

Employee
June 4, 2020

The Free Edition is for very simple tax returns. If you have something on your return that requires one of the schedules in addition to form 1040, you must use Deluxe to prepare and file your return. If you are using Deluxe when it is not needed, you can clear your return and start over in the Free Edition if you have not registered or paid. Here is how to clear: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online

 

There is another free product in the Free File Program that you might be able to use even if you require one of the additional schedules.

You qualify if you had $36,000 or less AGI or $69,000 or less military family AGI or qualify for EITC. Click on See if you qualify then Yes (if you do) then Start Now button, then choose Create an Account.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

 

If you qualify and want to switch to this free product, you can just abandon your other account or you can clear it and leave it blank.