TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Community

Question

This was a bait and switch - from free to $154. My return is not much more than that. Why did I have to pay so much or any at all?

Forum|Forum|11 months ago
April 16, 2025
1 reply
0 views

No text available

TurboTax Deluxe Online

Employee

You are using the Deluxe Online versionwhich is not free You may have started the free version but something in your return caused you to be upgraded to the paid version. The free version is very limited and can only be used with a w-2,1099-int/div combined less than $1500, and standard deduction. Anything else requires the paid version. If you think you have been mischarged you can call customer support at 800-446-8848 and mention billing issue.