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Employee
June 1, 2019
Solved

This was a waste of $103 - no warning before purchase that it won't download on an XP system!!!! I've asked for Help and gotten NONE - ZIPPO - NADA!!!!

  • June 1, 2019
  • 2 replies
  • 0 views

After purchasing, I was rudely awaken to the fact the download will not work on XP - I have requestred HELP and gotten NONE - a complete waste of money

    Best answer by WilliamH11

    https://ttlc.intuit.com/replies/3302353

    2 replies

    June 1, 2019
    gpollichAuthor
    Employee
    June 1, 2019
    Useless answer -
    DoninGA
    Employee
    June 11, 2019

    See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

    Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

    https://support.turbotax.intuit.com/contact/ 

    Note:  The Call option will not be available when TurboTax Support is closed.

    Or if you want to go through the hassle of a phone tree to get the same results as using the contact website then use this phone number and select TurboTax - 1-800-4-INTUIT

    Support can be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax