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June 3, 2019
Question

Transferring turbo tax desktop file to online turbo tax. Says file is corrupt but it seems to open fine when I get into 2015 return??

  • June 3, 2019
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1 reply

June 3, 2019

One possibility is that your tax2015 file was saved with a password. You cannot transfer a password-protected file to online. You need to remove the password fist. But you cannot remove the password if you are on Windows XP, as the password is mandatory in Windows XP. If you are on Windows XP, you need to install your old desktop TurboTax 2015 software on a Windows 7 machine and download the state to complete the installation. Then open the tax2015 file which has a password with the desktop TurboTax 2015 you installed on Windows 7.  Once opened, select File > Password and you will see a button "Remove Password".  Click that button and save the file, then use it for transferring to online.  This issue was discussed in this thread:

https://ttlc.intuit.com/questions/3867262-i-m-getting-the-error-the-selected-file-is-not-a-previous-...

Employee
June 3, 2019
Why was Online TurboTax Transfer made withOUT the ability to use Passworded tax files? You could choose the file to Transfer, be asked and give the password, then the Transfer would happen.