Question

Transmission cancelled

Forum|Forum|3 years ago
March 10, 2023
2 replies
0 views

TurboTax Deluxe (2022) Federal + State (VA) on a Mac

When submitting I get a transmission error saying “we’ve run into a hiccup” with a message saying the transmission was “cancelled”. Also tried to split the federal from state and the error persisted.

I checked for updates, form errors, rebooted, etc and can’t get around it.

Any advice?

E

ee-ea

Employee

https://ttlc.intuit.com/turbotax-support/en-us/help-article/small-business-processes/transmit-returns-work/L4rv9KqEt_US_en_US?uid=lf20hu7l

S

SHVAAuthor

I’m using the desktop version, not the site. The article isn’t applicable to my situation.

S

SHVAAuthor

Resolved the issue.

This appears to be a DNS (internet connectivity) issue specific to an Intuit site. When reinstalling the software, switching networks, etc didn't work I rebooted my laptop (full power down). When I restarted the software and attempted to resubmit everything went through fine.

T

TaylorLake

I had this problem repeatedly. Rebooted my computer and restarted Turbo Tax and it worked first try after that.