Question

Transmission of returns

Forum|Forum|2 years ago
July 16, 2023
2 replies
0 views

I cannot transmit returns. I have uninstalled and reinstalled. Continue to get message that software needs updated but when I go to update it says my software is up to date

DoninGA

Employee

Are you also trying to e-file a Georgia state tax return at the same time as e-filing the federal return? If so. there is a problem with the GA return being filed. The issue is being worked on and hopefully a solution will be available soon.

In the meantime you can just file the Federal tax return without filing the GA return. In the File section after you select E-file you can then select Not to e-file the state tax return at this time.

O

onthebricksAuthor

Thanks but really want to get this all done at the same time and given that I have paid for GA, AL and Ark state returns, think there should be someone I could talk to at INTUIT that could solve this.

NO help desk is really BAD! At least I can't find one.

Critter-3

Until the issue is fixed there is nothing TT/Intuit can do for you even if you do get thru to someone. All you can do is wait for the fix. In the mean time you can file everything else then file GA when that situation is working. If you owe GA then print, ink sign and mail in the payment now ... do not wait as the penalties & interest will continue to accrue.