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April 11, 2025
Question

Trbo tax deluxe has kicked me back to the beginning without saving info three timesany help?

  • April 11, 2025
  • 1 reply
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1 reply

VolvoGirl
Employee
April 11, 2025

Are you using the Online version?  Are you logging into the same account?  How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/