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February 5, 2020
Question

trouble logging in

  • February 5, 2020
  • 1 reply
  • 0 views

im trying  log in but I cant remember my password.  I went through the procedures in the forgot my password link.  I got a text with a code.  I enter the code into the window that pops up and then it just takes me back to the original sign in page.  I have not received any new passwords or additional codes.  what do I need to do?

 

Daniel

    1 reply

    Employee
    February 6, 2020

    Please click the TurboTax Help link, listed below, to fill out the Account Recovery Request form.

    https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-account/00/25659

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