Trubo tax finding an error but won't allow me to fix it

Forum|Forum|1 year ago
February 12, 2025
1 reply
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Reviewing my federal return - it finds errors on forms the program created from the data I provided - it put the data in wrong but won't let me fix it. I checked - MY input was correct.

On Sched B 1099-INT - it entered the wrong state for my address then it finds a state/zip mismatch but will only let me fix the zip when the zip is correct. I checked - MY ADDRESS has the correct state and ZIP. I don't know where it got this info but it won't let me fix the error.

On a 1099-$ - it keeps telling me that the "RMD Box" needs to be checked if this is an RMD - it isn't. I looked - when inputting the 1099-R I said none of it was an RMD. Why is it asking me this question?

TurboTax Premier Online

Best answer by SteamTrain

An error of that type, usually is the result of uploading a picture, or PDF of your 1099-INT instead of just entering it manually.

Delete that 1099-INT entirely, then enter the data manually, and that error won't occur (well....probably won't...95% sure).

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Uploads of PDF files, or Pictures of your tax documents can end up with all sorts of errors. The AI that "interprets" the info on a picture or PDF, is simply not good enough for error free interpretation...

JohnB5677

Please clarify your question.

If you are in the TurboTax desktop version, you should not be making corrections in the FORMs mode.
- Are you on the TurboTax desktop version, and trying to change things in the FORMs mode?

On Sched B 1099-INT - it entered the wrong state for my address then it finds a state/zip mismatch but will only let me fix the zip when the zip is correct.
- Did you make corrections in the MY Info portion of the return?

I checked - MY ADDRESS has the correct state and ZIP. I don't know where it got this info but it won't let me fix the error
- Is this the same 1099-INT mentioned above?

On a 1099-$ - it keeps telling me that the "RMD Box" needs to be checked if this is an RMD - it isn't. I looked - when inputting the 1099-R I said none of it was an RMD. Why is it asking me this question?
- I don't recall an RMD check box on a 1099-R. Could it be an IRA check box?

Please contact us again to provide some additional details.

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grumpybutfunAuthor

Well, I tried to paste pictures of the screens I am seeing but, despite having a pic import button, apparently, that isn't allowed - complained about HTML when I pressed post...

I have looked (repeatedly) at the "My Info" section and the data is correct. My address state is VA. The check this entry screen for Sched B Form 1099-INT screen has "Recipient's address" state as "MA". And, yes, same 1099. It only allows me to change the ZIP not the state - the ZIP displayed is right.

The Form 1099-R "check this entry" screen is where the RMD box shows up. This 1099-R is not an RMD. On the data entry screens it specifically asked - and I specifically answered it is not and RMD (and, since this is a pension and not an IRA or 401K (which was ALSO asked and answered) - I don't get why this is showing up.