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February 9, 2023
Question

Trying to continue after reviewing my crypto taxes, but I keep getting error "Try again later. If it doesn’t work, contact our help team". Help

  • February 9, 2023
  • 1 reply
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1 reply

Employee
February 9, 2023

You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

 

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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