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June 1, 2019
Question

Trying to start over but the option isn't there under My Account

  • June 1, 2019
  • 1 reply
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DoninGA
Employee
June 1, 2019

You have to sign onto your TurboTax online account and then continue your 2016 tax return by clicking on the large Orange button Take me to my return.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over.  Click on My Account at the top of the program screen while working on the 2016 online tax return.  Click on Clear & Start Over.

June 1, 2019
I did not pay to file.and i dont. What webdite i was on but i aparently filed without saveing or printing or even regestering