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January 21, 2024
Solved

TT Mac 2023 isn't recording changes made to Other Income > Jury Duty. How do customers report software bugs to Intuit?

  • January 21, 2024
  • 1 reply
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Deletion of erroneous data in the Jury Duty Pay window and clicking the Continue button does not get reflected in the Income Summary
Best answer by DreadfulSorry

Yes deleted data persisted after closing and restarting TurboTax. However I tried shutting down and restarting the iMac and the data entry was removed from the Jury Duty worksheet and now shows as $0 in the Income Summary. Thanks for pointing me in the right direction!

1 reply

January 22, 2024

Just for clarification - the amount deleted no longer appears in the window where it was entered or in the tax return but still appears in the summary screen, correct?  If you restart the program is it still there?  If you enter a new amount in the jury duty pay box is the number in the summary updated?

 

@DreadfulSorry 

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DreadfulSorryAuthorAnswer
January 22, 2024

Yes deleted data persisted after closing and restarting TurboTax. However I tried shutting down and restarting the iMac and the data entry was removed from the Jury Duty worksheet and now shows as $0 in the Income Summary. Thanks for pointing me in the right direction!