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J
js_atl
March 19, 2024
Question

TT won't let me efile my federal return

  • March 19, 2024
  • 1 reply
  • 0 views

It says that I have a problem with a 1099-DIV statement, that the recipient's zip code must be a valid zip code for my state.  I filled in a valid zip code and it still won't accept it.  Very frustrating.  Anyone one have a similar problem?  It then says I have to file by mail but when I click that button it tells me to efile.  I added the 1099-DIv by taking a picture with my phone.

    1 reply

    E
    ee-ea
    Employee
    March 19, 2024

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/small-business-processes/error-zip-code-invalid-electronic-filing/L0nsKymN0_US_en_US?uid=ltxq976g

    J
    JamesG1
    March 19, 2024

    Recommend you review the state entered and the Zip code entered for the IRS form 1099-DIV in question.

     

    Or consider deleting the  IRS form 1099-DIV and re-entering by hand.  Perhaps, a stray character was added that disagrees with TurboTax's computations.

     

    Remove by clicking the trashcan delete icon to the right of the Edit button.

     

     

     

    Re-enter by following these steps:

     

    • Down the left side of the screen, click on Federal.
    • Down the left side of the screen, click on Wages & Income.
    • Scroll down to Investments and Savings.  Click Show more to the right.
    • Click Start / Revisit to the right of Dividends on 1099-DIV.
    • At the screen Your investments and savings, Click Add investments.

    See also here.

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