Solved

TuboTax 2021 stopped running on macOS Moneterey?

Forum|Forum|4 years ago
February 17, 2022
1 reply
0 views

I've been using TT Home and Business 21 for over a month with no issues but it now stopped opening. I double click on the icon and it tries to open then immediately shuts down.

TurboTax Online

Best answer by HeatherPLO

For further assistance with this matter, please reach out to us directly using the Help Article here.

C

CarissaM

Please follow the instructions here to manually update your software.

Please let us know if you need additional assistance.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

J

jmdidion54Author

The program will not even load to allow for manual updates. Once I try to open the program, it starts to open and then immediately shuts down. I have deleted it and downloaded it three times and the same problem exists. There are instructions on here on how to remove and reinstall TurboTax for Mac, but none of the directories listed in these instructions are in the Library in OS Monterey 12.2.1. The overall functionality of the program is disappointing. The interface with It's Deductible doesn't work, nor does the interface with E*Trade. Very disappointing and frustrating. Opening an app shouldn't be the most challenging aspect of its use.